Paralegal support provided to attorneys, corporate legal departments, organizations, government entities, and individuals is an important role in the delivery of quality service. The legal profession would have a hard time operating without the help of paralegals. Hiring a paralegal with sufficient education and experience can be a daunting task, especially in time-sensitive cases. Legal process outsourcing (LPO) is on the rise and is highly beneficial for companies looking to improve processes and reduce costs. The information age has revolutionized the world’s ability to do business; however, in the legal profession there is a level of responsibility for lawyers. Many law firms and legal departments have outsourced services abroad due to cheaper labor rates; however, hiring national paralegals would be in the best interest of the company in the long run through the development of an ongoing business relationship. My motto is: “If it is done right the first time, there is no need to repeat the effort.” In essence, you get what you pay for. Service quality is a valuable asset. Five Reasons to Outsource Paralegal Help Services Nationwide:

1. Time and Cost: The fundamental question during the decision-making process is whether or not there is enough time for the project to be outsourced. Time is a valuable commodity. A domestic relationship allows plenty of time for the project to be completed efficiently. Who becomes the responsible party in case of failure in the production of the outsourced project?

2. Quality: Experience matters. The legal profession is complex; specialization in a particular topic is desirable to provide the service with the high degree of excellence that every client deserves. Trained and experienced staff should be a prerequisite. The credentials of most paralegals can be verified through the college or technical school they attended, paralegal associations, and bar associations.

3. Communication: Communication is the bridge that connects worlds; however, not all people speak the same language. Most telecom companies have a call center abroad and I know you have received or called and spoke to a representative who was unable to articulate your message or vice versa. The battle can be quite annoying and the moment you can’t get your intended result, the communication line goes down. Communication is key. The job performance objective should be described in detail and home paralegals are well versed in this field and can assess your needs.

4. Skills and Resources: The paralegal firm performing subcontracted work must have adequate training and knowledge of federal, administrative, state, or local laws and regulations. Evaluate your vendor to ensure they have access to the necessary resources and the ability to perform the task that includes primary and secondary resources. Anyone can tell you that they can perform a particular task, but delivery says a lot. Staffing capacity also plays an essential role in delivery. A due diligence check can provide you with all the answers you are looking for. It is much easier to consult your national provider.

5. Confidentiality, Privacy, Responsibility: The National Federation of Paralegal Associations, the leader of the paralegal profession, developed a Model Code of Ethics and Professional Responsibility Guidelines to enforce the rules of professional conduct. Paralegals have an ethical responsibility to the legal community to uphold the character and integrity of their profession.

A supplier agreement or any other contractual agreement between businesses within the United States may be enforced and enforced under applicable law. At its core, it comes down to relationships, responsibility, and reputation. The cost savings of insourcing relative to offshore outsourcing can be actualized once management costs, review time, frequency of errors, process efficiencies, and liability have been accounted for. Legal process outsourcing (LPO) to domestic paralegal firms will not only increase your bottom line, but will also improve the economic climate for the legal industry nationwide.